Frequently Asked Questions

Questions before you order? Start here.

DO YOU MAKE CUSTOM DESIGNS?

Yes. You can bring us a saying, photo, logo, name, memorial idea, business concept, team idea, event design, pet photo, or something completely original.

WHAT DO I NEED TO SEND FOR A CUSTOM ORDER?

Send as much as you have: wording, colors, photos, logos, inspiration images, garment preference, size, and any placement ideas. The clearer the idea, the easier it is to build the design you want.

DO I GET TO SEE THE DESIGN BEFORE IT IS PRINTED?

Yes. Custom designs are reviewed with you before production. Printing begins after the design is approved.

HOW LONG DO CUSTOM ORDERS TAKE?

Turnaround depends on the design, garment availability, order size, and current production schedule. An estimated timeline will be discussed before production. If you have a deadline, include it when you contact us.

WHAT SIZES DO YOU OFFER?

Custom T-shirts and hoodies are available in sizes S–5XL on our standard apparel options.

HOW MUCH DO SHIRTS AND HOODIES COST?

T-shirts start at $30 and hoodies start at $45. Pricing increases for larger garment sizes. Oversized designs, extra print locations, specialty requests, or unusually large artwork may also affect the final price.

VIEW FULL SIZE & PRICING →

CAN I ORDER A DESIGN THAT IS NOT ALREADY IN THE STORE?

Absolutely. The store shows ready-to-order Swoop designs, but you are not limited to those. Custom requests are welcome.

ARE MOCKUPS THE EXACT FINAL PRINT SIZE?

Mockups are visual references. Final print size and placement can vary based on garment size, design proportions, and the approved layout.

CAN YOU PRINT FOR BUSINESSES, TEAMS, EVENTS, OR GROUPS?

Yes. Custom group and business orders are welcome. Contact us with the quantity, garment type, sizes, design idea, and deadline so the order can be reviewed properly.

WHEN SHOULD I REQUEST CHANGES?

Request changes before you approve the final design whenever possible. Once an approved order moves into production, later changes may affect timing or cost.

HOW CAN I CONTACT SWOOP'S?

Use the contact page or email ohioplaya29@gmail.com.

WHAT HAPPENS AFTER I SEND MY IDEA?

1. Send Your Idea → 2. We Create It → 3. You Approve It → 4. We Print It.

START A CUSTOM ORDER →

CONTACT SWOOP'S →